Shipping & Warranty Policy

Free Nationwide Shipping:

• Free shipping only on prepaid orders above ₹999. COD orders will be an extra ₹100 on order above ₹999.
• Prepaid Orders below ₹999 will have extra ₹100 Shipping cost automatically.
• COD Minimum Order Value must be ₹999 or else order will be cancelled.
• Domestic deliveries typically arrive within 7-10 business days.
• Tracking information is emailed once the order is shipped.
• Ensure accurate delivery details. In case of absence during delivery attempts, make necessary arrangements.

Multiple Shipping Addresses:

• Separate orders are required for shipping to multiple addresses.

Shipping of Claimed Products:

• If your warranty claim is approved, GRIPP will not cover the shipping costs for sending the product to GRIPP.
• If the product is repaired or replaced, the warranty period will remains the same.
• GRIPP does not cover shipping costs in the following situations:

1. Return for reasons other than a proven defect.
2. Unauthorized returns.

• If the returned item is in working condition, you are responsible for shipping costs. Use a mailing option with tracking to ensure safe delivery.

Shipping & Delivery Policy

• Orders placed before 12 PM are processed the same day. Delivery takes between 2 to 7 days and may go upto last 15 Days depending on location.
• Free standard shipping is available only on prepaid orders above ₹999.
• We do not offer international shipping.
• If your order is delayed, we will notify you with a revised estimated delivery date.

General Shipping Information:

• Orders are processed and shipped within 2 working days, Monday to Friday (Except holidays).
• Delivery estimates are 2 to 5 working days post-shipping. Contact customer support for assistance with any delivery issues.
• If an order is returned due to incorrect shipping information or refusal, reshipping will cost ₹100, and refunds will have ₹200 or the shipping charge (whichever is lower) deducted.

COD Policy:

• COD charges ₹100 (non-refundable).
• Orders can be canceled before shipping. 

Warranty Information:

• GRIPP warranties cover functional defects under normal use conditions.
• Warranty periods:
• Mobile Cases, Tablet Cases, AirPods Cases & Watch Straps: 3 Month.
• Laptop Hardshell Cases, Keyboard Skin & Stand & Holders: 6 Month.
• Laptop Bags & Sleeves: 1 Year.
• Warranty exclusions include accidental damage, improper use, natural disasters, and unauthorized repairs or modifications.
• Warranty does not cover scratches, normal wear-and-tear, or damage to externally exposed parts.
• GRIPP is not liable for any devices used in conjunction with GRIPP products.

How to Claim Warranty:

• Send proof of purchase and photos of the issue to care@technolifeindia.com.
• Warranty claims are typically resolved within 48-72 hours.

Contact Information:

• For further questions or assistance, email care@technolifeindia.com. Customer service is available Monday - Friday, 11 AM - 5:30 PM IST (excluding holidays).